Effective date: June 6, 2026

Dynasty Tile LLC ("Dynasty Tile", "we", "us", or "our") operates the website https://dynastytile.com and provides tile installation and remodeling services in Fort Myers, FL and throughout Southwest Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website or submitting your information to us, you agree to the practices described in this policy.

Information We Collect

When you request a free estimate, contact us, or use our website, we may collect the following information:

Contact information you provide voluntarily, such as your name, phone number, email address, city, and details about your project.
Communications you exchange with us, including phone calls, text messages, emails, and photos of your space that you choose to send.
Usage data collected automatically when you browse the site, such as pages visited, device and browser type, and approximate location derived from your IP address.

How We Use Your Information

To respond to your estimate requests and prepare free, no obligation estimates.
To schedule, perform, and follow up on tile installation and remodeling services.
To communicate with you by phone, email, or text message (SMS) when you have provided consent.
To improve our website, services, and customer experience.
To comply with legal obligations.

SMS / Text Messaging Privacy

If you opt in to receive text messages from Dynasty Tile LLC (for example, by checking the consent box on our estimate request form or by texting us first), we will use your mobile number to respond to your inquiry, coordinate your project, and send service related updates. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; text messaging originator opt-in data and consent will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP to any message. After you opt out, you will receive one final confirmation message and no further texts will be sent. Reply HELP for assistance, or contact us at (239) 265-2814 or dynastytilellc@gmail.com.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited situations:

With service providers who help us operate our business (such as our website hosting, customer relationship management, and messaging platform providers), solely so they can perform those services for us.
When required by law, regulation, or valid legal process.
To protect the rights, property, or safety of Dynasty Tile LLC, our customers, or others.

As stated above, your text messaging opt-in data and consent are never shared with third parties or affiliates for their own marketing or promotional purposes.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. We retain personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Analytics

Our website may use cookies or similar technologies for basic functionality and to understand how visitors use the site. You can control cookies through your browser settings.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at dynastytilellc@gmail.com or (239) 265-2814. You may opt out of text messages at any time by replying STOP.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

Dynasty Tile LLC
Fort Myers, FL 33907
Phone: (239) 265-2814
Email: dynastytilellc@gmail.com